Christmas Closure Information

Our campuses close on Friday 20th December and re-open on Thursday 2nd January 2025 for the Christmas Break.

Students will return to timetabled lessons on Monday 6th January 2025.

For information on term dates and enquiries please visit our information page using the button below.

Online Payments

The most secure and efficient method of payment is online, using the Colchester Institute Online Store.

We accept:

VISA main logo

VISA Electron logo

Mastercard main logo

Maestro (Mastercard) logo

PayPal main logo

Dependant on your card provider the system may ask for additional information in line with 3D secure requirements, this gives you an added layer of security when paying online.

All payments are made in GBP Sterling (£).

Products and services available

The below services have been organised into boxes to assist your navigation through to the online store. Please click the links inside these boxes to be taken to the appropriate page.

Who can make a payment?

Anyone who is known to you and who you trust to pay on your behalf.

What will they need?

  • Your student/staff ID number (found on your lanyard)
  • Full name
  • Date of birth (DOB)
  • Email address

Any additional requirements will be highlighted with an asterisk (*) inside these boxes:

Trips and Shows
Library Fines and Charges
Travel and Parking

For:

  • Bus passes
  • On-site parking*
  • EV charging
  • *You will also need: approval from Facilities (please contact: facilities.helpdesk@colchester.ac.uk)

    CH&FS and Counselling Services
    Staff Payments

    For:

  • Staff Association*
  • Other staff payments*
  • *You only need: staff ID number

    Refund Information

    For:

  • Refunds request*
  • *You will also need: Online store CI number (order number)

    Commercial and Professional Courses

    Please click here for more information: Short courses

    Update payment plan card details

    For:

  • Changing the stored card details for payment plans
  • *You will also need: the email address attached to the payment plan