National Water Hygiene Scheme e-Learning Training & Assessment

The Energy & Utility Skills Register (EUSR) is the online register of training and skills for the energy and utilities sector. Individuals that have undertaken training and/or assessment on these schemes or programmes have these recorded against their EUSR registration.

EUSR operate an online register search facility, available 24/7 via PC, tablet or smartphone.  If you successfully pass the e-assessment your details will appear on this search register.  Employers will be able to verify your training, skills, qualifications or authorisations on this website: https://www.eusr.co.uk/

Before commencing the e-learning training and assessment programme you must provide proof of identity to Colchester Institute. You will be asked to scan and send a passport quality photo of yourself along with a copy of a form of photographic identification (e.g. photo driving licence). Your photograph will be uploaded to EUSR and form part of your registration card. Once your identity has been confirmed the copy of your photographic identification provided will be securely destroyed by Colchester Institute.

e-Learning offers a flexible and cost-effective way to achieve an EUSR registration. e-Learning (with associated e-Assessment) is accessed via EUSR’s XAMS e-Learning portal. You will be issued with login details to connect to the XAMS portal to access the training programme. The training programme can usually be completed within 2-3 hours.

You should ensure that you have access to a device that can connect to the Internet, such as a laptop, PC or tablet. Once you have completed the training programme you will be given access to the e-Assessment. The assessment will take approximately 30 minutes to complete. Please ensure that you are alone and in a quite private environment where you will not be disturbed before beginning the e-Assessment.

You must achieve a pass mark of 22 out of 25 in order to pass and you will receive an automated email with your result upon completion of the assessment. If you fail to pass on your first attempt you will be permitted a second attempt. If you fail to achieve a pass on you second attempt you will need to re-sit the full training programme.

If during the assessment you have equipment malfunction or loss of power/Internet you will need to contact Colchester Institute support team to re-set the assessment.  We can be contacted Monday – Friday 8.00am – 5.00pm on: 01206 712727.

Reasonable Adjustments and Special Consideration

A reasonable adjustment helps to reduce the effect of a disability or difficulty that places the individual at a substantial disadvantage in a learning or training environment or assessment situation. It is a requirement under the Equality Act 2010.  Requests for reasonable adjustments must be approved by Energy and Utility Skills and set in place before the assessment activity begins.  Therefore, if you feel that you may be entitled to any reasonable adjustments or special considerations please contact Colchester Institute on 01206 712727 to discuss this before you begin the e-Learning training programme.

A health screening questionnaire must be completed by all individuals at the beginning of the e-Learning programme.  In this questionnaire, you must declare whether you have, or have had in the preceding 12 months, any of these illnesses:

• Typhoid
• Paratyphoid
• Dysentery
• Persistent diarrhoea or vomiting
• Jaundice or Hepatitis (A or E)
• Prolonged unexplained fever

If you have, or have had, any of these illnesses, then you must get written confirmation from a medical practitioner, for example your GP, that you are illness and symptom free before you can be registered for National Water Hygiene on EUSR.